Frequently Asked Questions

  • How do I secure my date?

    To secure your event date and begin the planning process, a non-refundable deposit of $500 and a signed event contract are required. A customized payment plan can be outlined within the agreement, with the remaining balance due no later than 7 days prior to the event.

  • Is there a cancellation or rescheduling policy?

    Yes. Cancellations made 21 days or more before the event receive 50% of the deposit back. You may reschedule within the same calendar year and your deposit will still remain valid.

  • Can we bring or serve alcohol?

    Clients may contract a licensed and insured mobile bartender or a company with a canopy liquor license to utilize our bar space for events involving liquor service. For beer and wine only, clients may provide their own; however, all alcoholic beverages must be served by a certified alcohol server with a valid license.

  • Do you provide security?

    Security is required for events with alcohol and will be scheduled through our preferred partner or your own licensed provider. For non-alcohol events, it is optional but recommended.

  • Is your venue accessible?

    Yes, we are fully ADA-compliant, with accessible entrances, parking and restrooms.

  • Do you offer decor or planning services?

    Yes! We offer a full event planning package and decor upgrades both in house and in collaboration with preferred and trusted vendors. Ask us about customization options to fit your theme and budget.

  • Do you allow outside catering and vendors?

    Yes! You’re welcome to bring your own licensed caterers, DJs, decorators, and other vendors. All outside vendors must be approved and provide proof of insurance if applicable.

  • Do you offer services in Spanish?

    Yes! We proudly offer services in Spanish through our bilingual staff. If you or your guests prefer to communicate in Spanish, we are happy to accommodate. Just let us know during the booking process.

    ¡Sí! Con gusto ofrecemos atención en español a través de nuestro personal bilingüe. Si usted o sus invitados prefieren comunicarse en español, estaremos encantados de ayudarles. Solo avísenos durante el proceso de reservación.